AI agents · CRM · Websites · Automation

Built the wayyou work.

One system for your business, its AI agents and your team. We build it, you own it.

ScrollEst. Ōtautahi
The problem

With the work you put in,your business should be twice the size.

But messy systems are holding it back.

Ops tracker FINAL (Sarah's copy)Ops tracker FINAL v2Ops tracker OLD
Sarah · away till Mon
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Jobs (do not edit)Jobs NEWInvoicesInvoices 2StaffLookupsOld
Comment · SarahDon't touch column F. Ask me first.
Team calendar
This week
Paid workAdmin
Mon
Re-key weekend orders
Update tracker
Tue
Chase invoices
Copy quotes into CRM
Wed
"Where's my order?" emails
Reconcile payments
Thu
Fix the tracker
Re-send quotes
Fri
Build the Monday report
Payroll data entry
Hours that earnedHours that didn't
Last 12 months
Illustrative
Admin hoursRevenueMargin
Admin hoursRevenueMarginAdmin overtakes revenueMonth 1Month 12
You · to a new enquiry
Sorry, we're fully booked until March.
01
FragileYour business runs on splintered spreadsheets across different tools, buried somewhere in a drive.
02
DrainingData entry, chasing and reconciling eat hours you pay for but can't bill, while profit leaks out everywhere.
03
CappedYour margins are thinning, your processes are unravelling and nobody's quite sure who owns what.
What we build

Business systems,built your way.

Agents, CRM, marketing, websites and operations, designed together around how your business already works.

Blurred evening scene of people working in a busy hotel lobbyBlurred team moving through a sunlit officeBlurred guests and staff crossing a warm hotel loungeBlurred customers at a long counter, served in passingBlurred bakers at work beside shelves of fresh bread
RunningEnquiry agent
ReadNew enquiry
CheckCRM history
DraftReply and quote
ApproveWaiting on you
"Kia ora Sam, thanks for getting in touch. Based on what you've described, here's where I'd start…"
Send
AI agents

Agents built
around your team.

Each agent learns the role it supports and the processes behind it. It handles the data entry, drafts the replies and finds better ways to work, while your people sign off. When someone moves on, what it learned stays with the business.

Talk to us about it →

What we believe: You own your business.

Do you own its systems?

Or, are you just renting them?

Tuned builds systems around how you work, and every part of it is

Owned by you.

Approach

Built beside you.

We build next to the way you already work, so the business never stops while the system comes together.

01Map

We sit with your team and map how work really moves. You keep the written plan, whatever happens next.

02Build

The system takes shape alongside your current tools. Fixed scope, fixed price, milestones you can see.

03Switch

We move the data, train each role and switch over when the team is ready.

04Tune

Every month, we refine what's there and add the next piece as you grow.

Work

Running every day.

Fush · Hospitality · Ōtautahi

A growth engine for a full-service restaurant.

Online ordering, lead capture and follow-up that run without the owner, so the restaurant could grow without growth eating the margin.

Read the case study →
Online ordersLive
Pickup · Table for 4New
Delivery · RiccartonCooking
Follow-up · first orderSent
One Life Club · Community · AU and NZ

An operating system for a founders' community.

A private community of entrepreneurs, run by a small team. One rebuild across members, sales and operations.

View the projects →
MembersSearch members
Aroha T.Active
James R.Onboarding
Priya S.Renewal
Liam K.Active
Pā Whakaoranga · Community services

One platform for every programme.

A provider running programmes for whānau and the wider community, now on one custom operational interface.

Read the case study →
Programmes
ParticipantsAll in one record
SessionsLogged on the day
OutcomesRecorded as they happen
ReportsReady for funders
JCRF · Junior rugby festivals

Registrations that run themselves.

Team registration, payment and festival admin on one Airtable-backed system, with the website wired straight into it.

Read the case study →
Register a team
Team nameRiverside U11
Age gradeUnder 11
ContactCoach · Sam
PaidConfirmation sentRegister team

In their words

"
From the first meeting, Tuned brought clarity and momentum.
Māia GoodayFush
"
Working with Tuned felt like having an extension of our team.
Jess MathewsTātou Tātou
"
Tuned has been an absolute game-changer for our operations.
Sue PhamOne Life Club
Integrations

Works with what you already run.

We connect your current tools first and only replace what's holding you back. Every account stays in your name.

Airtable Certified · Agentic Systems Design
TunedAIRTABLEHUBSPOTMAKEOPENAIGMAILSHEETSWEBFLOWCLAUDECANVAMETAZAPIERMAILCHIMP
Pricing

Clear from day one.

Three ways to work with us, priced up front. You know the number before we start.

02 · Growth
Per hour$150
✓ Access to core features
✓ Advanced analytics dashboard
✓ Priority chat support
✓ Quarterly strategy sessions
✓ Team access (up to 5 users)
Start growing
NZD · excl. GST
Who do you work with?

Owner-led businesses ready to grow without adding layers of admin. If your team is stretched and your tools don't talk, we're a fit.

Do we have to replace our tools?

Usually not. We connect what works and only replace what's holding you back. The audit shows you why before anything changes.

How long does a build take?

Most builds go live in [6 to 8] weeks after the audit. The scope sets the dates and the milestones you pay against.

Will AI replace my staff?

No. It takes the repetitive work off their plate. Nothing reaches a customer until a person approves it.

What happens after go-live?

Monthly tuning keeps the system sharp: fixes, refinements and the next piece as you grow. Cancel any month.

Next step

Let's build yours.

Start with a systems audit, or book 30 minutes to see if we're the right fit.