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Do you get hit with buzzwords like APIs, JSON, and AI? Not sure how to respond? Tired of endless techy jargon? I get it. Everything you've learned over the years, all that knowledge that molded you into the sharp-witted and fierce business leader you are today, can't hold a candle to the new age of tech. Or, at least, that's what they'll have you think.
If you’re a business owner, GM, or decision-maker looking to innovate how you do things, you're starting in the right place. I'll break down the four key skills that will help you understand automation and AI. Be warned: reading on means either opening up a can of worms or a can of whoop-ass innovation that'll propel you ahead of the curve.
First things first, let’s talk about APIs and JSON. (I lied, there's jargon... But it's worth knowing). I don't care what my kindergarten teacher Mrs. Connell said; words are scary. But don't shy away from them because they're game-changers.
Okay, what is an API? It stands for (you'll never have to remember this) Application Programming Interface (yawn), and it is basically a backdoor into an application or a bridge that lets different software talk to each other. Mastering APIs means you can make various platforms work together seamlessly. And JSON (JavaScript Object Notation) is just the language they speak so both humans and machines can understand each other. That's the scariest part to understand. But you can achieve A LOT just by knowing what they are.
Next up, AI prompting. Now, AI is getting smarter every day, but knowing how to prompt it can still give you an edge.
AI models are so sophisticated that it's probably less important now, but if you're new to AI, start working on it.
Sure, AI like GPT-4 is pretty intuitive now, but crafting the right prompts can make a huge difference. Whether you're automating customer service, making reports, or analysing data, good prompts can help you get better results and save you a ton of time and mental load.
Custom variables are the unsung heroes of automation. They let you plug specific data into your automated tasks, making everything more tailored to your needs.
Custom variables are used like 90% of the time in your automations. You’ll recognise these guys by their {{squiggly brackets}}. They’re what let you automatically fill in customer names in emails or tailor reports with specific data. Custom variables are all about making your automations smarter and more adaptable.
Last but definitely not least, flow control. This is where you get to play puppet master with your automation processes. This includes things like routers, filters, and delays. This is essentially what sets up your automation so you can control the logic. Want to pause a process until certain conditions are met? Or direct different tasks based on specific criteria? This is your toolkit for managing these sorts of scenarios. Mastering this will help you build superior automation systems.
Breaking into automation or learning AI doesn’t have to be a head-scratcher. By getting a handle on APIs and JSON format, AI prompting, custom variables, and flow control, you’ll be well on your way to transforming your business operations. Just knowing what these four things are opens up endless possibilities for innovation, efficiency, and growth within your team.
So, ready to revolutionise your business? See how these can reshape your processes. Got questions or need more tips? Reach out to us, and let’s chat!
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